Urban Pro Trade is a trading platform established on September 24, 2024, dedicated to providing the best trading experience for both retail and institutional clients. The platform claims to be built by traders for traders, focusing on quality spreads, fast execution, and exceptional customer service. The broker aims to help clients focus on their trades and enhance the trading experience through technological innovation and superior market access.
Trading Instruments
The broker offers a range of trading instruments, including but not limited to CFDs on forex, indices, commodities, cryptocurrencies, stocks, futures, and bonds. These instruments provide investors with a wide selection to operate flexibly based on market trends and personal needs.
Trading Platforms
The broker offers multiple trading platforms for clients to choose from, including MetaTrader 4, MetaTrader 5, cTrader, and TradingView. Supported clients include PC, iOS, and Android, although the iOS and Android download links on the official website are currently not working.
Account Types and Trading Conditions
The broker offers several account types, such as Raw Spread, cTrader Raw Spread, and Standard accounts. While the website provides basic information about these accounts, specific details like fees and minimum deposits are not readily available and require visiting the website for more information.
Furthermore, Urban Pro Trade offers trading conditions conducive to active traders, with high leverage (up to 1:1000) and low spreads (as low as 0.0 pips).
Regulatory Information
Urban Pro Trade claims to be the trading name of Raw Trading Ltd and is regulated by the Seychelles Financial Services Authority (FSA) with the securities dealer license number SD018. However, investigation reveals that the registration information for Raw Trading Ltd on the FSA website does not match Urban Pro Trade but is instead associated with IC Markets Global and IC MARKETS (SC). Additionally, no information about Urban Pro Trade could be found on the websites of the UK Financial Conduct Authority (FCA) and the US National Futures Association (NFA). This indicates that the platform may be misusing information from other companies, so consumers should remain vigilant.
Deposit and Withdrawal Methods
The broker supports several deposit and withdrawal methods, including NETELLER, Skrill, VISA, and bank transfer. Flexible payment methods are crucial for traders, but specific fees and processing times are not clearly listed on the website. It is advisable for users to understand the relevant terms before making transactions.
Customer Support and Contact Information
The platform provides 24/7 online customer support but does not list specific contact details such as phone numbers and email addresses on its website. Social media links (Facebook, Twitter, Instagram, LinkedIn) on the website also redirect to the homepage rather than displaying official social accounts. Therefore, customers may need to use the online support on the website to contact the customer service team for further help.
Educational Resources and Support Tools
Urban Pro Trade offers some basic educational resources, including the advantages of forex and CFDs, webinars, podcasts, and introductory tutorial videos. However, many of these resources are not accessible as they redirect back to the website. The platform also provides some helpful tools such as forex calculators, economic calendars, and forex glossaries, but these are likewise inaccessible directly.
Brand Exposure
Currently, there are almost no user reviews available online about Urban Pro Trade, nor is there any display of the platform's actual business performance or customer feedback. According to Semrush data, the platform's website traffic is low, with an average monthly visit of less than 100, indicating low awareness and usage frequency. Furthermore, no news reports related to the brand were found online, suggesting its limited exposure.
Conclusion
Urban Pro Trade is a newly established trading platform offering various trading instruments like forex, stocks, and futures. Although its trading conditions such as high leverage and low spreads might appeal to some active traders, it is important to note that there are doubts about its regulatory information, and the availability of its online customer support, educational resources, and help tools is limited. Investors should carefully assess the platform's reliability and ensure they understand all trading terms and potential risks.
