Retail technology and software provider CDK Global is investigating a cyber incident and proactively shut down all systems temporarily on Wednesday.
The company, which provides software for car dealers, stated that its core dealer management system and digital retail solutions have been restored. The company also conducted tests following the incident and consulted with external third-party experts.
In an email statement to Reuters, CDK said, "We are undergoing extensive testing on all other applications and will provide updates as these applications come back online."
According to Bloomberg News, CDK's systems first experienced outages around 2 a.m. Eastern Time (0600 GMT) and began to recover some functionalities by Wednesday afternoon.
In April 2022, the company was acquired by investment firm Brookfield Business Partners for $6.41 billion in a cash transaction, privatizing the last major publicly traded software provider for automobile dealers and manufacturers.
Ford Motor Company stated in an email to Reuters, "We are aware of the CDK outage and are currently assessing its impact on our Ford dealers."
General Motors and BMW did not immediately respond to Reuters' requests for comment outside of normal U.S. business hours, and it remains unclear whether their dealerships were affected by the cyber incident.
